Operations management (OM) is the business function responsible for managing the process of creation of goods and services. It involves planning, organising, coordinating, and controlling all the resources needed to produce a business’s goods and services. Because operations management is a management function, it involves managing people, equipment, technology, information, and all the other resources needed in the production of goods and services. Operations management is the central core function of every business. This is true regardless of the size of the business, the industry it is in, whether it is manufacturing or service, or is for-profit or not-for-profit. Operations management plays a critical role in the organisation and supply chain. Without OM there would be no products to sell. However, operations cannot work in isolation from other business functions, they all must work together. For example, operations must work with marketing to understand the exact wants of a particular group of customers. It can then design the exact products/services customers want and create the production/service processes to efficiently produce these products/services. Marketing, on the other hand, must understand operations’ capabilities, including the types of products/services it can produce and the. Without communication between marketing and operations, the business may find itself in a situation where it is producing products/services the customers do not want. We provide all aspects of (OM) to ensure your business is advised, supported, and nurtured.