Staff Performance
Management

Performance management is the attempt to maximise this value creation and ensure that employees contribute to business objectives. It should align with the business strategy and suit the type of job.

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Support Solutions

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Staff Performance Management

Performance management is the attempt to maximise this value creation and ensure that employees contribute to business objectives. It should align with the business strategy and suit the type of job. There is no standard definition of performance management, but it describes activities that:
 
  • Establish objectives through which individuals and teams can see their part in the business mission and strategy.
  • Improve performance among employees, teams and, ultimately, organisations.
  • Hold people to account for their performance by linking it to reward, career progression and termination of contracts.
 
At its best, performance management is a holistic set of processes and centred on two-way discussion and regular, frank, yet supportive feedback of progress towards objectives. It brings together many principles that enable good people management practice, including learning and development, performance measurement and organisational development. It is often misunderstood to be synonymous with the ‘traditional’ annual review, or performance improvement plans to deal with underperformance, but it is broader than both these things.
Effective performance management relies on both formal and informal processes. It involves planning – for example, defining and reviewing objectives, linking ways of achieving those objectives to business plans, and setting measures of success. These are often discussed in meetings between the line manager and employees, known as performance review or appraisal. A time to set individual SMARTER goals and a set of objectives for the coming year.
 
But performance management is not only led by managers, but it also involves establishing a climate in which individuals and groups take responsibility for the continuous improvement of business processes and their own skills, behaviours, and contributions.
 
We support you in the performance management by implementing systems, process, and procedures to form the performance program and plan. In turn, if you need it, we will conduct the performance review and support staff in setting out their SMARTER goals, while monitoring their performance throughout. When things do not go according to plan, we are also there to support your business and staff by mediation and mentoring.